ICT Group History
Research and Development
HOME > ABOUT ICT > News History
Important Notice of Fake Product

Recently, ICT has found an abundance of counterfeit ICT products on the market in the United States of America, China, Thailand and other Southeast Asian countries. They are using the ICT name and trademark without being licensed. Therefore, ICT is not liable for any claim to refund or replacement on any purchase of said fake products.

Those products have imported from CHINA and TAIWAN named as TP series (TP70 and TP77), TL series (TL70, TL77), XC100 and Coin Acceptor UCA2.

After inspecting some of these products, ICT has confirmed that the quality is quite poor and may indeed cause damage or even fire. Please check ICT website for more details about counterfeit products or contact a licensed operator or distributor near you.

At present, ICT is collecting evidence about the counterfeit products and is planning to take strong legal action against all parties involved. We are also in the process of new design that will include a seal to help distinguish and prevent counterfeit merchandise.

Please be aware to the following declaration:
1.All the ICT products are wholly MADE IN TAIWAN.
2.ICT has NO subsidiary or factory in China.
3.NONE of our authorized Chinese distributors are allowed to sell ICT products outside mainland China.
4.ICT never licensed an operator called Top Vending Machines Electronics Co., Ltd.

If customers find any suspicious counterfeit Products, please send photographic evidence to us at sales@ictgroup.com.tw or distributors near you.

Yours faithfully,

To Our Valued Business Partners

We have truly enjoyed the opportunity to work with you over the years and it has been a wonderful experience to be able to grow our businesses with one another.  For the last several years it has been growing increasingly difficult for our existing facilities to support everything we would like to offer.  In order to correct this situation, we have acquired a new location and have finally finished our construction!

It is with great excitement that ICT would like to officially announce that over the next several weeks we will be in the process of moving into our new location!  Our phone numbers and email addresses will all remain the same but our new official address for all business will be at the following location:

48929 Milmont Dr.
Fremont, CA  94538

All packages, letters, or other correspondence should be sent to this new address as of
Dec. 20, 2010.  Our change of location should proceed seamlessly without any interruption to our business.  If you have any questions about how this move may impact your business please donít hesitate to contact us at any time!  We are excited and honored that you trust us enough to be your first choice of currency processing equipment and look forward to having the extra space we will need to not only provide you with better and more efficient service but to now being able to begin expanding the services we will offer!  

With our most sincere gratitude,

As an addendum the office will be closed from December 27th to the 31st for Christmas and the New Year.

The International Currency Technologies Team